About Missafir

Missafir is a PropTech start-up in Istanbul. We are the first short-term rental management platform in Turkey!

 

We deliver for our customers through a combination of thoughtful interior design and attentive hotel-style services that deliver superior earnings from short/midterm rental management through our strength in data-driven dynamic pricing solutions.

 

Do you want to be part of this fast-paced and exciting team? 

We have a great opportunity for a Business Development Manager to join us at Missafir! You’ll establish a great performing team and reporting directly to the CEO with a great opportunity to enhance your career.

 

Come and join us! 

You will be part of our visionary team and fastest growing start-up in Istanbul. We are proudly a member of KWORKS (Koc University Incubator) and ITU Cekirdek (ITU Incubator)! We have just announced seed-funding round closure – now time for hyper growth! Exposure to very strong advisor and investor board will sail you into a great future!

 

Missafir culture

Our culture is the most important to us! We love what we do, and make sure everyone in the team feels valued, respected and important. This makes people take pride in their work, and that’s when the best work is produced.  We are a diverse bunch; the heros who prosper here are curious, creative and determined to go beyond the excellence for our hosts, guests and for each other. We aim to create the best environment possible for them to let their talent shine through.

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Vacancies

What is the role

This role is a fantastic opportunity for a Growth Marketing Lead who will be responsible for marketing strategy to drive customer acquisition and retention. You will ensure the success by:

  • Accountable for digital acquisition campaigns, keeping tabs on our performance, constantly optimizing, monitoring and reducing our CPA
  • Lead PPC and Paid Social activity across multiple regions and languages
  • Manage acquisition and conversion via digital channels
  • Responsible for developing and implementing a strategy to increase inquiries into Missafir’s services
  • Conversion Rate Optimisation
  • Assure our landing pages are designed to maximize conversions
  • Utilize web analytics to understand customer journeys and identify opportunities to improve them
  • Apply customer data to drive continuous improvement
  • Gather and analyze data from various sources, with experience of using Google Analytics

Who you are

  • Have a strong academic background: BA/BSc/MA/MSc from a top tier university
  • Effective experience in growing quality traffic through a mix of organic and paid for strategies and tactics, leveraging disciplines like social media, content marketing and lead generation, SEO, PPC, email marketing etc.
  • Proficient experience in setting up and managing paid media campaigns in self-serve ad platforms (e.g. Facebook Ads Manager, Google Adwords)
  • Familiarity with the tracking and measurement of digital marketing campaigns (e.g. URL and pixel tracking)
  • Creative and analytical skills with the strong bias to action and execution
  • Enthusiastic about the customer and always put them at the front of your thinking
  • Analytical skills, perhaps you even know some SQL to help make your analysis faster
  • You are self-motivated and do not wait to be told what to do; able to relentlessly follow up.
  • You love data and have experience using a data-centric approach to driving growth in a start-up environment
  • You may have experience in the travel, leisure and/or property space

What we offer

  • The chance to have a serious impact on one of the fast-growing technology companies in Istanbul in an exciting growth phase!
  • Competitive salary
  • Path to stock options! So when we make it big, so do you!
  • A fast-growing full of bright, engaged Missafir Heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Generous holiday allowance

Are you ready to grow together?

What is the role

This role is a great opportunity to demonstrate good human communication skills and use your ability to solve problems.

Account Manager in Missafir;

  • Helps our customers understand their needs and which of our features and products best match their goals and expectations,
  • Proactively provides constant feedback to the team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our customers.
  • Establishes a trusted advisor relationship that ensures our customer’s overall satisfaction with our services and technology,
  • Helps the customers meet their objectives, prioritizing and driving resolution on escalated customer issues.
  • Checks the contract dates and ensures their renewal
  • Keeps track of our customers’ reservations and ensuring that the process run correctly.
  • Employees our system Hubspot in which we regularly keep data about the customers and record conservation history.

 

 

Who You Are

 

  • You have 1 – 3 years as Account Manager or have a great customer success experience with great phone manner!
  • You completed BSc/BA or MSc/MA in a top tier university
  • You have experience in actively interacting and growing a portfolio of accounts – think more B2C than B2B – this role is not a passive management of large accounts. Role in other startups is a bonus!
  • You are incredibly organised: efficiency is key.
  • You are collaborative, upbeat, and a fast learner willing to jump into our team’s fast-paced projects and have fun.
  • Self-motivated, always in search of savvy solutions and ideas to improve our relationship with our customer.
  • Always being available
  • Have solid oral and written communication abilities, with positive and exquisite listening skills.

 

 

What we offer

  • The chance to have a serious impact on one of the fast-growing technology companies in Istanbul in an exciting growth phase!
  • Competitive salary
  • A fast-growing full of bright, engaged Missafir Heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Generous holiday allowance

 

Are you ready to grow together?

About the Job

This role is a fantastic opportunity for a Business Development Manager with a passion growth, expanding and team management. You will be trusted for growing and retaining our portfolio of homes. You will ensure the success of a diverse portfolio of Missafir properties by:

  • Achieving fastest growing property portfolio in Turkey with KPI watch
  • Developing strategy, tactics, sales plans to achieve expected sale targets
  • Developing relationships and negotiate contracts with hosts and real estate agents
  • B2C than B2B – this role is not a passive management of large accounts
  • Achieving a deep understanding of Missafir’s value proposition in addition to the platform’s benefits and capabilities.
  • Converting our inbound leads, understanding and service, keeping the responsiveness at impressively high levels.
  • Establishing timely renewals, including client growth and strategy, forecasting, negotiation and execution of contracts.
  • Partnering with Missafir’s marketing and yield management team to align client needs, use cases and success stories.
  • Ensuring all our current Hosts’ questions, comments and concerns are answered. Our host queries range from the mundane to the challenging – from maintenance to pricing strategy.

 

Who You Are

  • Graduated from BA/BSc/MA/MSc in a top tier university
  • Have minimum 5 years of relevant experience in real estates or sales related roles
  • Great at managing people!
  • You are a person’s person – you’re a businessman who puts you in the first place
  • Bringing you problem solving skills with common sense, cheerfulness and stamina to the table.
  • Strong analytical skills, identify gaps/opportunities
  • Self-driven, self-motivated, proactive – a hustler!
  • Risk taker, outspoken and extroverted
  • Willingness to go the extra mile
  • Passionate about start-up culture and innovative ideas
  • Stamina and drive to always push yourself to improve and innovate

 

What We Offer

  • The chance to have a serious impact on one of the fast-growing technology companies in Istanbul in an exciting growth phase
  • Competitive salary
  • Stock options! So when we make it big, so do you!
  • A fast-growing full of bright, engaged Missafir heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Investors loves us! Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Airbnb allowance – Your next holiday accommodation is sorted!
  • Generous holiday allowance

 

Are you ready to grow together?

Please submit your complete application below including your cover letter!

About The Job

This role is a fantastic opportunity for a social media marketer with a passion for visual content design and social media. You will be responsible for:

  • Creating and executing digital marketing and social media strategy
  • Actively managing Facebook, Instagram and Twitter
  • Measure the success of every social media campaign
  • Defining most important social media KPIs
  • Stay up to date with latest social media best practices and technologies
  • Using social media to engage with a community of fans/followers online
  • Demonstrating interest in communication strategies can continuously engage the online community
  • Edit videos that tell compelling visual stories
  • Creating appealing visuals with Photoshop
  • Creating and customizing pro After Effects graphics
  • Creating awesome music, SFX, and sound bytes

 

Who You Are

  • Minimum 3 years of social media account management experience
  • Graduated from BA/BSc/MA/MSc in a top tier university
  • Able to work full-time at the summer period and a minimum of 3 days in a week at school period
  • Social Media Strategist using social media for brand awareness and impressions
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
  • Understanding of SEO and web traffic metrics
  • Must have a reel or portfolio of work to demonstrate skills and abilities
  • Must own and be proficient with Premiere Pro, After Effects, and Media Encoder
  • Able to work with After Effects templates and create custom graphics
  • Must have experience working on content that appeals to wide audiences
  • Ability to manage multiple projects of varying complexities, meet deadlines
  • Passionate about start-up culture and innovative ideas
  • Creativity and confidence to try and test new ideas
  • Keen and fast learner with strong analytical skills you have experience solving problems under pressure!
  • Good command of written and spoken English
  • Collaborative, upbeat, and a fast learner willing to jump into our team’s fast-paced projects and have fun
  • Stamina and drive to always push yourself to improve and innovate

 

What we offer

  • The chance to have a serious impact on one of the fast-growing technology companies in Istanbul in an exciting growth phase!
  • Competitive salary
  • Path to stock options! So when we make it big, so do you!
  • A fast-growing full of bright, engaged Missafir Heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Generous holiday allowance

 

Are you ready to grow together?

About the Job

This role is a fantastic opportunity for a Marketing Executive who will be supporting the planning, design and execution of our full-mix marketing strategy to drive customer acquisition and retention. You will ensure the success by:

  • Planning, managing and executing online and offline campaigns across our markets
  • Working with internal stakeholders across our markets to create and refine custom marketing campaigns
  • Liaising with outsourced graphic designers on the creation of strategic ad campaigns and marketing materials
  • Optimising our website and online presence by supporting SEO, content marketing and paid search activities
  • Researching and testing partnerships with new vendors to expand our reach and lower our cost-per-acquisition.
  • Supporting with creative content such as blog posts, landing pages, thought-leadership whitepapers and newsletters
  • Reporting on marketing campaign performance using Google Analytics
  • Being the day-to-day liaison for our marketing agencies, including social media, SEO, paid search, creative and media planning
  • Monitoring ROI and KPIs

 

Who You Are

  • Have a strong academic background: a Master’s degree in strategy and marketing or BA/BSc/MA/MSc from a top tier university
  • Have minimum 3 years of experience in a full-mix marketing role, ideally with expertise in digital, social and content
  • Have Solid knowledge of Google Adwords, Google Adwords Editor, Google Analytics, Google Tag Manager, Facebook Ad Manage
  • You are master of marketing funnel and digital marketing metrics (CTR, CVR, CPMs, CPCs, ROI, etc.)
  • You have a passion for digital marketing and brand communication and really get our mission
  • You are self-motivated and doesn’t wait to be told what to do; able to relentlessly follow up
  • You have stellar interpersonal, communication and presentation skills (both written and verbal!)
  • You love data and have experience using a data-centric approach to driving growth in a startup environment
  • You have contributed to successful international growth marketing campaigns
  • You may have experience in the travel, leisure and/or property space

 

What We Offer

  • The chance to have a serious impact on one of the fast-growing technology companies in Istanbul in an exciting growth phase
  • Competitive salary
  • Path to stock options! So when we make it big, so do you!
  • A fast-growing full of bright, engaged Missafir heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Investors loves us! Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Airbnb allowance – Your next holiday accommodation is sorted!
  • Generous holiday allowance

 

Are you ready to grow together?

Please submit your complete application below including your cover letter!

 What is the role

The Channel Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market.

The Channel Manager is responsible for achieving sales, profitability, and partner recruitment objectives.

The Channel Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market. The Channel Manager closely works with Pricing and Partnerships Team.

  • Develops relationships and structures partnerships with channel partners
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
  • Sells through partner organizations to end users in coordination with partner sales resources.
  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Gets more bookings from channels, increases revenue, increases channel usage
  • Sets commission rates with channel partners
  • Collaborates with partners to increase our visibility on those channels to the end user
  • Ensures partner compliance with partner agreements.
  • Proactively finds new qualifying partners.

Who you are

  • Bachelor’s degree from a top tier university
  • 4+ years of experience building a partnerships with online channels
  • Excellent verbal and written communication skills
  • Ability to negotiate and structure partnerships
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
  • Experience developing channel partnerships with online travel systems

What we offer

  • The chance to have a serious impact on one of the fast-growing technology companies in an exciting growth phase!
  • Competitive salary
  • A fast-growing full of bright, engaged Missafir Heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Generous holiday allowance

 

Are you ready to grow together?

What is the role

This role is a fantastic opportunity for an Accountant who will be responsible for keeping and interpreting financial records.  You will ensure the success by:

  • Invoice transactions, document entry and exit follow-up
  • Keeping customer current and cash flow under control
  • Preparing and maintaining important financial reports
  • Fulfilling all kinds of duties and responsibilities within the accounting-related workflow
  • Fulfillment of all duties within the scope of administrative affairs
  • Excellent command of MS Office program (Advanced Excel)
  • Collaborating with the accounting office closely

Who you are

  • Logo Tiger (Wings) ERP knowledge is a must
  • Bachelor’s degree in Business, Finance, Accounting or related field
  • At least 4 years experience in accounting/finance
  • Experienced in E-Invoice, E-Ledger, E-Archive processes
  • Supporting Cash Flow of the Company, Daily bank transactions (Payments, Bank deposits etc.)
  • Processing all kind of invoice, check and voucher
  • Processing bank and cash transactions
  • Experienced in BA/BS forms and Current account agreements
  • Experienced in issuing Cash Flow reports
  • Good command of Personnel Affairs and Payroll processes
  • Experienced and systematic in document/file editing and archiving
  • Experienced in the tax returns ensuring that taxes are paid properly and on time
  • Experienced in SGK related transactions

What we offer

  • The chance to have a serious impact on one of the fast-growing technology companies in Istanbul in an exciting growth phase!
  • Competitive salary
  • A fast-growing full of bright, engaged Missafir Heros who’ll keep you on your toes every day!
  • Advice from world-class strong investors is within your reach whenever you want!
  • Be ready for sailing to new markets soon…
  • No mega-corporate fluff: we focus on results, not face-time…
  • Generous holiday allowance

 

Are you ready to grow together?

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